Get Extra Support During Power Cuts

Published: 27 October 2016

Scottish & Southern Electricity who look after the wires and cables that bring electricity to our area recognise that there are certain people for whom a power cut is particularly distressing and difficult. They will therefore offer extra help and support to those who need it most. You may be eligible if:
  • You are deaf or hard of hearing
  • You are chronically ill
  • You are disabled
  • You rely on powered medical equipment
  • You have a baby under 12 months
  • You are blind or partially sighted
  • You receive a state pension
Of course, everyone has different needs so feel free to contact SSE to discuss your requirements.

All priority services are FREE If you require special assistance you can call them on 0800 294 3259, textphone 0800 316 5457. Find out more at